• Parents Arrive at 2nd Floor Admission Department.
• Information desk will provide admission form
• Fill the admission form.
• Students assessment test will be taken.
• Recommendation of the Hours and Books will be given to parents.
• Plan for Days, Price and No of weekly hours will be given.
• Authorisation will be done by Head Teacher.
• Payment of fees.
• Parents will be provided the timetable for the students.
• ID card will be provided during the first week of the admission in the lesson.

• Once the admission procedure is finalised, students will collect books from accounts office. Please note that all book are provided by Supreme Tutors and student do not need to bring any other books.
• Students will be provided a photo ID card during the first week in Supreme Tutors. A New ID card cost GBP 3.00 and must be occupied by all students at all-time particularly during the lesson time. If students failed to present ID card during Lesson, an admin fee 50p will be charged. However if student loses or damages ID card, it will cost GBP 3.00 for a new ID card.
• If a student miss any lesson for some reason, Supreme Tutors do not charge(If not Fixed) the missing lessons as long as student inform Supreme Tutors in time on 0203 950 5640 General Enquiries. Missing hours can be taken during holiday's time as a compensation.
• If any student does not want to take compensation hours rather wants to adjust into fees, in that case we will charge admin fees, which is 1/4 deduction of their missing hours.
• The student teacher ratio is 4:1, it is never more than 4 students with 1 teacher.
• For every 5-6 teachers there is a supervisor and for 3-4 supervisors there is a head supervisor.
• There is a Head of the department for every department
• Approximately every 4 to 6 weeks' time, Supreme Tutor contact parents regarding student's progress.
• Parents are not allowed in class rooms during lesson time.
• Parents are advised to discuss any matters relating student's progress with supervisors only.

• By signature on the admissions form, all agree to the following terms & conditions of OneWorld Knowledge Academy Limited T/A Supreme Tutors of 2nd Floor, Wellesley House, 102 Cranbrook Road, Ilford IG1 4NH , Company No. 08270247.
• The terms "you" "your" "customer" " parent/guardian" are referring to you. "We" "us" "our" "Supreme Tutors" "the Company" refer to Private Tuition Services Ltd.
• The admissions form & these terms and conditions constitutes the contract between the parties being the student and/or his parents or guardian(s) and Supreme Tutors
• The headings contained in the Agreement are for convenience only and do not affect their interpretation.
• Acceptance of a student for enrolment is at the discretion of Supreme Tutors. A student must satisfy the requirements of Supreme Tutors (by taking an assessment) that his or her level of work and behaviour have reached Supreme Tutors standards.
• By enrolling with Supreme Tutors the parent authorises Supreme Tutors and/or its representatives to publish photographs and materials relating to the student's enrolment e.g. exam results, in all territories for the purposes of publicity and promotion without restriction unless otherwise explicitly agreed.
• Supreme Tutors reserves the right to modify tuition fees from time to time (reasonable notice will be given to the parties concerned).
• We may modify any of the terms and conditions within this Agreement at any time and at our sole discretion, such change to be given at least 30 days' notice. If any of the modifications are unacceptable to you, your only recourse is to terminate the students' enrolment at Supreme Tutors. If your child is still enrolled at Supreme Tutors beyond 30 days after the notice, it will be considered as your acceptance of the change.
• Parents are required to notify the office of any change of address, contact details & whether the student suffers from any medical conditions.

• A) Tuition fees are usually calculated on an hourly tuition fee rate and will vary depending on subject(s) level(s) Day(s) Timing(s) etc. undertaken.
• B) The method and frequency of payment is stipulated in the admissions form. Payment structures are as follows :
• Pay as you go: pay a discounted tuition fee rate. All authorised absence(s) will be compensated during the holidays, term breaks or otherwise specified in clause 6.
• Standard Discount: : pay full tuition fee rate for classes attended. No compensation, refund or adjustment in fee for authorised/unauthorised absence(s).
• Fixed Discount: a further fee discount than the standard discount. Payment to be made whether classes attended or not. No compensation, refund or adjustment in fee for any authorised or unauthorised absence(s) subject to clause 6 (a). A minimum of 6 months contract. Breach of this clause will result in the fixed discount rate becoming void and the full tuition fee rate being payable for entire or future duration of the contract unless otherwise agreed.
• Half Fixed Discount: as above however any refund, compensation or adjustment in fee to be capped at 50%.
• C) If fixed hours and tuition fees have been agreed, and either have been subsequently reduced; the hourly tuition fee rate may increase and any discount given may become invalid.
• D) For more information about tuition fees, how to pay and tuition fee rates please speak to a member of the admissions team.

• All tuition/admission fees, deposits and/or charges as set out in clause 2 and 4 of these terms and conditions; exclude amounts payable to the professional bodies for student registration, exemptions and examination entries, which are (except as otherwise stated) payable by the student and Supreme Tutors Ilford accepts no responsibility for these.
• Any internally assessed examination and computer based examination fees are payable by the student/parent and are non-refundable and non-transferable. Any such fees may include disbursements payable to the relevant examining body and a handling fee charged by Supreme Tutors.
• It is the responsibility of the student/parent(s) to ensure that exam entry form(s) are completed 3 months prior to the start of the examination period. Supreme Tutors Ilford will endeavour to display relevant exam entry deadlines for each awarding body on its notice boards.
• Exam entry(s) should clearly state each exam(s) the student would like to be entered for.
• It is the responsibility of the student/parent(s) to ensure exam entries are processed in a timely manner and to obtain a statement of entry before the deadline from the Exams Office.
• Student/parent(s) will be charged late entry fee if forms are submitted after the deadline.
• Acceptance of any exam entries is at the absolute discretion of Supreme Tutors Ilford.
• For more information about fees please visit our website http://Supremetutors.org.uk

Supreme Tutors charge the following whenever applicable

• A non-refundable admission fee of GBP 5 for each admission.
• A refundable deposit of GBP 50 ( up to year 9 ) and GBP 100 ( Year 10 to Year 13 and for 11+/13+) charged at the time of admission, refunded when the student's account is closed at Supreme Tutors .
• Late fee payment charged at the full tuition fee rate.
• GBP 3.00 for an ID card charged at the time of admission. For replacement cards there will be an additional cost of GBP 3.00 and 50p administration charge for failing to produce an ID card.
• For each late fee reminder there will be a 50p administration charge.
• All stationery, including books and other writing materials will be charged separately.
• Supreme Tutors reserves the right to withhold deposit until all payments have been cleared, this includes but is not limited to payment of fees, stationery, books or administration charges.

Supreme Tutors charge the following whenever applicable

• In rare cases Supreme Tutors may refund fees or momentarily freeze accounts (so no payments would be deducted or made) for booked classes where an unavoidable mishap has occurred directly affecting the student. This includes but is not limited to injury, severe illness, disability, death or bereavement.
• Any absence without 24 hours prior notice will be deemed unauthorised.
• Students/parents will not be eligible for refund(s)/compensation class (es)/adjustment in fee(s) in cases of unauthorised absences but may be liable full tuition fee rate.
• The Company reserves the right to retain/demand payment for classes missed due to unauthorised absence.
• Any authorised absence can be compensated in the form of a compensation class (es).
• Compensation class (es) can be booked during half-term, Christmas, Easter & summer breaks or specific class slots.
• Compensation class (es) may be used for any subject of the student's choice provided the student is enrolled for that particular subject.
• An adjustment of 1/4 of the fee can be made where a parent does not wish to use compensation classes.
• A total of up to 40 hours can be adjusted in fee, only once during an academic year. An academic year runs from 1st September to 31st August.

Supreme Tutors charge the following whenever applicable

• Supreme Tutors reserves the right to cancel an enrolment and allocate the place to another applicant in cases of non-payment of tuition fees, 2 weeks unauthorised absence, unacceptable misconduct (on part of the student/parent or representative of the student or parent) or due to any material breach of contract by the student or parent.
• No fees or deposits will be refunded where a student's enrolment has been cancelled under clause 7(a).
• In accordance with Clause 7 (a) re-enrolment will cost GBP 10 subject to availability and acceptance from Supreme Tutors Ilford.
• Any cancellation or termination made by Supreme Tutors Ilford of the contract will be made in writing.
• If the parent wishes to terminate the contract they should approach the admissions team who will forward them the necessary paper work.
• Enrolment may also be cancelled where termination date has been specified in the admissions form.

Supreme Tutors charge the following whenever applicable

• A) Students/parents will be held responsible for any loss, theft or damage to Supreme Tutors Ilford property however caused by them and will fully indemnify Supreme Tutors Ilford against resulting liabilities and expenses.
• B) Supreme Tutors does not provide any guarantee or accept any responsibility or liability for the following:
• Students outside Supreme Tutors premises
• The safekeeping of exam results or certificates,
• Exam/coursework/controlled assessment or other results,
• Availability of the service Supreme Tutors provides or space within a course or class,
• Any losses, damages for death or personal injuries or consequential loss accept those resulting from Supreme Tutors negligence or breach of duty.
• C) Supreme Tutors reserves the right to recover any overdue fees, charges or other monies, as part of its debt recovery process. In these circumstances your liability to pay may be increased by additional fees and charges such as the cost of taking the matter to court or instructing debt collectors,
• D) In all cases the decision of the Head teacher will be final and binding.

• Our prospectus, adverts, social media and website are not contractual documents. While Supreme Tutors endeavours to ensure that the information on these mediums are correct, we do not warrant the accuracy and completeness of the material on them. We may make changes to the material on the site or to the services, products and prices described in it at any time without notice.
• The material on the site/adverts is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, Supreme Tutors site is provided on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which apart from this legal notice might have effect in relation to the Supreme Tutors site.

• Supreme Tutors over time is likely to undergo a number of changes, whether internally such as class size, staff or premises changes or externally such as mergers or reorganisation. For these reasons the benefit and burden of this agreement may be freely assigned to another party at the discretion of Supreme Tutors Ilford. It is not practicable to consult with parents and students over every change that may take place. Whenever practicable Supreme Tutors Ilford will use reasonable endeavours to ensure that parents will be informed.
• If any words above or in combination infringe the Unfair Terms in Consumer Contracts Regulations 1999 or any other provision of law, they shall be treated as severable and shall be replaced with words which give as near the original meaning as may be fair.